Page 38 - FCN

Listening &Viewing

Noting-down patient’s details communicated through ISBAR

a.
Listen to three types of patient handovers and complete the missing information of the patient’s
condition with the words & phrases provided in the box.
Handover 1: ambulance crew to an emergency department.

fractured the stroke team
a space call line
callsign resuscitation room
resurrection room balance
facial droop the strong team

Hi, this is Roland and my 1) ………………………………… is one. I am calling
to request a space in your 2) ………………………………………………… for my

patient Edith. And we should be there in about 10 minutes. The background is Edith, 72 years old,
lost her 3) ………………………………… and fell in her bathroom. My assessment is her Early Warning Score

is currently one. She 4) ………………………………… her left ankle from clinical assessment but also has a
left-sided 5) ……………………… ………………………..… and altered speech which a family says is new. My

recommendation is that 6) ………………………………………………… be made available in the resuscitation
room, that the stroke team be informed and that 7) ………………………………… be on standby in order to

manage all of these; all of the problems this lady has simultaneously. Do you have any questions?

Handover 2: healthcare assistant to an emergency nurse

stroke treatment
initial checkup ECG

has broken assessment bay
potassium EKG
assessment bed initial workup

I’m Mifune and I'm working in the 1) ……………………
……………………………, and I'm here to ask you to check the Blood and 2)

……………………… of Edith. The background is Edith had a fall and 3) ………………………………………..……. her
ankle and she may have had a 4) ……………….………… as well. She's in the assessment Bay. and as part

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