Page 10 - ENGLISH FOR SECURITY GUARDS

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 I need some assistance, please.

RESPONDING TO HELP

If someone asks for your help, you should say one of the expressions below:

 Of course, Ma'am. What can I do for you?

 Of course, Sir. How can I help?

 I'd be happy to assist you.

 Yes, Ma'am. How can I assist you?

RESPONDING TO OFFERS

There are two ways of responding to offers: people will either accept your help or decline your
offer.

Following phrases can be used to accept someone’s help:

 Yes please, I’d like to. / Yes please, I’d love to.

 Yes, if you wouldn’t mind.

 Thank you. That would be great.

 That is so nice of you. Thank you.

Following phrases can be used to decline an offer:

 It’s ok, I can do it myself.
That is so nice
 Don’t worry, I’ll do it. of you.
Thank you!
 No, thank you.

ENGLISH FOR SECURITY GUARDS | LTC UMY