Page 107 - EAA 2nd ed-WithCoverVerso

Write the body of the business letter by using the words provided.

Example:

(Recommendation/ Assertive)

Michelle is responsible for maintaining the smooth operation of my office, which involves in-depth
communication with customers, interpreting strategies for senior staff in my absence, and keeping me on
task in a fast-paced, high-stress environment. She is assertive. She behaves confidently.

(Condolence/ Sorrowful)

I can’t imagine what you must be feeling right now. I just received sorrowful news of your husband’s death.
We share grief in this time of bereavement with deepest sympathy and condolence.

1. (Gratitude/Ebullient, Endearing)
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2. (Condolence/Sorrow, Gloomy)
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3. (Recommendation/Righteous, Benevolent)
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4. (Gratitude/Witty, Sanguine)
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5. (Condolence/Sombre, Mourning)
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58 | P a g e
English for Executive Administrative Assistant