Page 119 - Advanced Communication in Nursing
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c. Read the text below, and understand it well. After reading, analyze each picture below. Does
each picture show use effective nonverbal communication? Give reasons to your answer.
Effective Nonverbal Communication for Interview
When preparing for a job interview, many people overlook the importance of understanding nonverbal
communication. Understanding nonverbal communication gives you an advantage.
Here are several types of nonverbal communication.
Facial expressions:
Facial expressions include eye movements,
raising or furrowing your eyebrows and mouth
movements. The benefit of using your facial
expressions to communicate your feelings is that
many cultures interpret facial expressions in the
same way.
Body movement and posture:
Your body movements refer to how you position
and move your body when you walk, sit, stand
and position your head. These motions can
communicate interest, boredom, tiredness and
confidence.
Gestures:
Gestures are movements made with your arms and hands, often used to reinforce or emphasize a point
you're making. Gestures can include waving, pointing, clapping and raising your hand.
Eye contact:
Eye contact refers to looking other people in the eye when you're speaking or when they're speaking.
Depending on the nature of the situation, eye contact can communicate interest, engagement, anger or
attraction. Not all cultures view eye contact in the same way, so be aware if it makes the other person
uncomfortable.
Touch:
Touch can communicate a variety of feelings, like friendliness, empathy and affection. One type of touching
in an interview is handshaking. However, in some cultures, it is considered inappropriate, so be aware if it
makes the other person uneasy.
Space:
Allowing too much or too little space between you and others can send varied messages, based on the
conditions. For example, standing far away from someone may indicate fear, whereas standing too close
can communicate dominance.
Voice:
Your voice refers to how you speak, meaning the volume, pace, tone and inflection you use. Your voice can
communicate excitement, anger, sarcasm or confidence.
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