Page 73 - Advanced Communication in Nursing

2. What is the meaning of soft skill? Mention some examples.
_____________________________________________________________________________

3. Why do we need to include our skills in our resume?
_____________________________________________________________________________

Vocabulary: Positive Skills of a Nurse

a.
The following are positive skills of a nurse. Complete the cross-word puzzle using the clues
provided to figure the skills out.

1. Teamwork /ˈtiːmwɜːrk/ 6. Leadership /ˈliːdərʃɪp/
2. Responsible /rɪˈspɑːnsəbl/ 7. Administrative /ədˈmɪnɪstreɪtɪv/
3. Language /ˈlæŋɡwɪdʒ/ 8. Mathematic ˌmæθəˈmætɪks/
4. Compassion /kəmˈpæʃn/ 9. Organization /ˌɔːrɡənəˈzeɪʃn/
5. Communication /kəˌmjuːnɪˈkeɪʃn/ 10. Integrity /ɪnˈteɡrəti/

ACROSS
2. ___________________means showing trustworthiness by documenting accurately in the EMR,
admitting mistakes right away, and using hospital resources appropriately.
3. Even if the hospital doesn’t initially have a need for a bilingual employee, it is common to need someone
with fluency in another ___________________ to help various patients.

5. This is not just about having a neat desk, but organizing tasks and projects for your coworkers,
management, and at the very least, yourself! If you want to show off your ___________________
skills, having a tightly structured resume certainly helps.
8. ___________________ skills involve the things you do to manage your role as a nurse: organizing,
planning, scheduling, managing files, etc. Nurses want to know you can take hold of the details.

10. Hospitals seek those who understand the role of each team member, for together the team will improve
patient outcomes. Healthcare employers want a contributing team member who knows
___________________.

DOWN
1. Nurses are responsible for managing nursing assistants and leading teams of nurses. In addition to being

able to delegate tasks, teamwork is critical. Thus, nurses must have ___________________.
4. As a nurse, you will need to interact all day, every day. Whether it’s with patients, families, doctors, nurses,
nursing aids, or managers, effective verbal ___________________ is key.
6. Nurses must have a heart for patients. Showing that you connect with them and care for them is called
___________________.

7. Most hospitals don’t want to have to check in on their nurses to ensure every part of their job is getting
done. Being ___________________ means doing what you need to do to complete your tasks.
9. Working in healthcare and operations will require you to be competent with ___________________ in
some capacity. Besides your specific skills, you might also need to do some calculations.

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