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Exploring Corrective Controls
TOPIC 1: INTRODUCTION
Overview
Operational resilience has become a primary focus for many organizations and government
agencies as recent years have tested the completeness and accuracy of organizations’ contingency
programs and plans. Organizations can no longer rely on a siloed or isolated resilience effort.
Organizations now understand that their future depends on operational resilience; the combination
of risk management, emergency management, crisis management, workforce and supply chain
continuity, disaster recovery, and incident management.
Natural and man-made disasters ranging from severe storms and fires, to pandemics and cyber-
attacks have stretched organizations and governments at or past their breaking points. Now more
than ever, internal auditors need to have a solid understanding of the suite of corrective controls
that encompass an organization’s business resiliency program. Internal auditors must assess the
entire process, including the risk assessment and subsequent business impact analysis, through
business continuity, disaster recovery, incident response planning and testing, and backup and
recovery strategies.
Learning Objectives
Recognize operational resilience and business resiliency as the primary building blocks needed
to successfully recover from an event.
Distinguish key business recovery concepts, including business impact analysis, business
continuity, disaster recovery, and incident response.
Describe the phases in developing business continuity plans (BCPs), disaster recovery plans
(DRPs), incident response plans (IRPs), and incident response playbooks.
Discuss backup processing concepts.
Explore consulting and assessment activities as they relate to internal audit.
Common Terminology
Allowable Interruption Window (AIW) — Amount of time between when an incident occurs and
when a disaster needs to be declared.
Back-up — A secondary copy of data or information stored in a different location, preferably on a
different device or using a different technology (tape or thumb drive).
Business Continuity Management (BCM) — Oversight consisting of plans, procedures, and
committees to address alternative methods of conducting business should an event occur that limits
the organization’s ability to continue with regular business.
Copyright © 2021 by The Institute of Internal Auditors, Inc. All rights reserved.