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4 ways to lead





                           employees through





                                 times of anxiety










                                   Acknowledging the challenges your team members are
                                   facing can be a powerful response to employee anxiety.


                                                           By Jessica Hubbard






                                       ith finance teams operating in a   Leaders can still do
                                       global business environment
                                       characterised by volatility and   more to prioritise
                                       uncertainty, leaders must adjust
                          Wtheir normal approach and               and strengthen
                          consider the prevailing atmosphere of anxiety.
                            According to the World Health Organization,   support structures
                          the pandemic triggered a 25% increase in the
                          prevalence of anxiety and depression worldwide
                          in its first year. As a result, finance leaders should   for employees.
                          reflect on some of their conditioned responses to
                          employees who are struggling and consider their
                          approach very carefully, cautioned Jerry Colonna,
                          an executive coach and founder at Reboot, a   Acknowledge the challenges
                          US-based coaching consultancy.           If team members are struggling with anxiety and
                            In addition, finance leaders should also   feeling overly pressured, the first thing to do is to
                          consider what formal support structures are in   acknowledge that these are difficult times and we
                          place to help team members, advised Liza   don’t know what normal means anymore, Colonna
                          Robbins, chief executive at Kreston Global, an   said.
                          international advisory and accountancy      “When a finance leader or manager doesn’t
                          network headquartered in London.         acknowledge the present conditions and challenges
                            FM magazine interviewed Colonna, Robbins,   and tries to shut down the emotions of those feeling
                          and Jennifer Challenger, ACMA, CGMA, an   worried or vulnerable, they make the situation
                          executive coach based in London, to find out how   worse,” he explained.
                          finance leaders can best support their team   In the modern business environment, leaders are
                          members and lead empathetically through times   affirmed by being successful at managing and
                          of hardship and anxiety. Their advice includes:  motivating employees, so when they encounter

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