Page 4 - 4-Level Funnel Diagram Design for PowerPoint
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IT Change Management
Key Terminology
Acronym Description Impact
The combination of processes and structures implemented by the
Governance board to inform, direct, management, and monitor the activities of High
the organization toward the achievement of its objectives..
Measurement that provides an early warning of
Key Risk Indicator High
increased risk exposure.
Key Performance A metric or other form of measuring whether a process or individual High
Indicator tasks are operating within prescribed tolerances.
Changes to a computer program designed to address a security
Patch vulnerability, an operational deficiency, or add new or upgraded High
features between software releases.
Production The setting in which software and other products become High
operational for their intended uses by end
Environment users.
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