Page 63 - Smart City Brochure

Safety and Security The system works on an integrated solution based on Electronic Personal Security Devices (EPSD), SMS
a) a user friendly interface for the Call Takers in the Control Room who receives emergency
messages
b) a user-friendly app for Mobile Data Terminals mounted in police rescue vehicles.
c) an external Personal Security Device from which emergency messages are generated and
sent to Control Room
d) a free mobile App that can act as a personal security device which could be used by
any citizen owning an android smart phone, for emergency purposes.

Handling System (Call Takers), Automated Vehicle Locating System(AVLS) and Geographical Information
System(GIS), over wireless communication media.
The main features of the system are automated message/SMS handling, faster response time, dynamic
map generation, dynamic victim tracking, proximate vehicle identification, vehicle monitoring / tracking,
total event logging, custom report generation and real-time alert messages.

Distress Call Response Management System (DCRMS)

'Distress Call response Management System' provides an electronic interface to the 'Dial 100' plan of
police forces. DCRMS automates the processes of Call Handling and providing instant assistance.

DCRMS is based on TETRA/GSM technology and controlled from Police Control Room. Multiple Vehicle
Mount Units (VMU) are employed for getting GPS data and communication, GIS based navigation and
guidance.
In the Police control room, a Call Taker attends the distress calls and collects the call details. Call details
are routed to a Dispatcher for further event handling. Dispatchers have the capability to view the
positions of the mobile rescue vehicles on a multi-layer Digital GIS map (includes Roads, Rail Lines, Water
Bodies, Buildings, Junctions, Wards and Landmarks etc.) and to map the distress locations on the same
vector map. The Dispatcher can route the call automatically/manually to the rescue vehicle nearer to the
disaster site, so that the rescue team can respond to the calls immediately and give necessary
assistance. A tailor made Dispatcher Work Station can do this very effectively through easy to use GUIs.
Key Features:

Bilingual, user-friendly GUI
GIS-based Call Taking
Efficient dispatching and monitoring
GIS Analytics, Geo-fencing and buffering
Vehicle Tracking and mission management
High Availability, Backup and Recovery
Digital logging and historic search
MIS Report Generation

TETRA System for Public Safety Communications

C-DAC's TETRA for Public Safety isa totally indigenous communication network based
on TETRA technology which provides a secure, reliable and efficient communication
system for mission critical applications working in the most demanding environments.
TETRA is an open standard developed by the European Telecommunications
Standards Institute (ETSI) for critical communication.