Page 526 - Tech handbook 2019 rev 6 whyperlinks
P. 526

Customer Repair Order Authorization and Warranty Claim Form


              Date of Failure:                                  No. Equipment Starts:


              Customer Name:                                    Site Address:

              Site Contact:                                     Phone number

              Unit Delivery Date:                               Unit In-Service Date:

              Equipment Serial Number:                          Equipment Design Number:

              Equipment Model Number:                      _    Equipment operating hours:


                            Summary description of failure and cause (attach additional pages if necessary):








                                        Customer Authorization and Acknowledgment

           The undersigned Customer agrees and understands that all diagnostic and repair work and spare parts provided by
           Northeast Energy Systems or Western Energy Systems (“NES-WES”) not covered by the applicable manufacturer’s
           limited warranty or under the terms and conditions of any NES-WES limited warranty or service agreement with
           Customer, will be charged to Customer. NES-WES will use its best efforts to submit claims and obtain the applicable
           manufacturer’s warranty or policy approvals for the benefit of Customer.  Customer acknowledges and agrees that
           all parts, labor and other materials supplied are subject to the terms, conditions, limitations and exclusions of the
           applicable manufacturers’ limited warranties or the NES-WES standard terms, conditions and warranties, both of
           which are available and will be provided upon Customer request.



               AGREED AND ACCEPTED:   ___________________________________    Date: __________________
                                                   (Customer Name)

                                         By: ___________________________________________
                                                   (Authorized Signature)

                                                 ______________________________________________________
                                                            (Print Name and Title)

                                                  A Division of Penn Power Group

                            Pennsylvania Office: 1 Pearl Buck Court, Bristol, PA 19007 (T) 267.878.0011 (F) 215.785.5500
                          New England Office: 21-D Olympia Avenue, Woburn, MA 01801 (T) 781.340.9640 (F) 781.340.9649
                                            th
                          Alaska Office:  700 W 59  Avenue, Suite G, Anchorage, AK 99518 (T) 907.569.1090 (F) 907.569.1091
                          Orange County Office: 499 Nibus Street, Unit B, Brea, CA 92821 (T) 714.529.9700 (F) 714.529.9701
                       Penn Power Corporate Office: 8330 State Road, Philadelphia, PA 19136-2986 (T) 215.335.5010 (F) 215.335.2163
                                                      www.nes-wes.com
   521   522   523   524   525   526   527   528