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THEUNS PELSER









               rof Theuns Pelser is the executive director   Management,  which  still  today,  is  one  of the  top   enjoys celebrating moments of success as positive
               at the Toyota Wessels Institute for Manu-  business schools in Europe.                     feedback and recognition makes a difference in
               facturing  Studies  (TWIMS).  In  addition,  he   “Unfortunately, as a South African, just coming out of   other people’s lives.
         Palso holds the CFAO Research Chair.
                                                          Apartheid, getting a work permit was very difficult. I   INTRINSIC MOTIVATION
          Theuns’ education started directly after school when   got a temporary permit to get into the country and
          he embarked on a BCom degree at the Vaal Triangle   every second week I had to go to the foreign police,   “My wife knows I’m a task achiever; completing a
          campus of Potchefstroom University. Theuns went on   and I was treated like a criminal.”        task gives me the energy and inspiration for the next
          to obtain honours in business management. On the   This treatment continued for six months and really   challenge. Overall, I think my intrinsic motivation
          completion of his honours’ degree, he commenced   frustrated Theuns as he was unable to focus on his   is my real north compass – where the drive comes
          his academic career as a junior lecturer at the North-  studies.  After  reaching  the  limits  of  his  tolerance,   from achieving something that adds value and
          West University in 1995.                                                                        is meaningful.” Theuns obtains his inspiration by
                                                          Theuns returned to South Africa and finished his   setting challenging goals that grow him to move
          Reflecting on his career highlights, Theuns said, “I   doctoral degree in a year and a half, and before he   forward to achieve tangible results.
          think all academics would say the accomplishment   turned 30. “The failure situation, turned into a winning
          that makes them most proud is the day they attained   situation because I focused on the big picture. I wanted   He added, “I think that’s why I’ve taken this position
          full professorship, and for me it’s exactly the same.   to achieve the doctorate,” explained Theuns.  as executive director at TWIMS. I’ve been fortunate
          Most people outside of academia don’t understand                                                enough to lead a couple of business schools in the
          the pressures and challenges to be promoted to a   BE RESILIENT                                 public sector, but this is the first one with a very
          full professor.”                                Another time of stress was during his stint at Mafeking   niche campus, as well as a very comprehensive
                                                          campus as director of the Business School. Regrettably,   offering in terms of a particular mandate.  I would
          Speaking on his current role, Theuns says, “My                                                  like to not just achieve the goals we set but exceed
          purpose includes the development of TWIMS       a fellow academic accused him of plagiarism. Theuns   those.”
          into Africa’s foremost manufacturing business   said, “I had to do something drastic to save myself,
          education institution, to foster relationships within   because I knew I was innocent. I realised one needs   In certain workplaces, Theuns believes that he would
          the manufacturing sector  and to ensure  TWIMS’s   to be resilient but also to be guided by experts. I   get bored and stale because he would not see them
                                                          immediately contact a local lawyer.”
          financial sustainability.”                                                                      as achieving something to the betterment of the
                                                                                                          organisation or to the individuals with whom he is
                                                          The case went to the North-West High Court, following
          BE TRUE TO ONESELF                              which  a  defamation  case  was  brought  against  this   interacting. As such the education sector provides
                                                          individual, as it was proven that Theuns was not guilty   much motivation as the benefits are evident.
          Commenting on the best advice he has received
          Theuns says, “Always play on your strengths and be   of plagiarism  and was cleared by  the university’s   He explains, “Through some of the things that we
          true to oneself.”                               internal processes.                             teach in our classes and in our research and in the
                                                                                                          way we conduct ourselves in this community, we
                                                          Personally, explained Theuns, “I don’t like conflict
          During his school years, Theuns was an introverted                                              can actually empower some of the players in the
          child, with some anxiety issues, and he wasn’t a   however, conflict is always in the workplace. There’s   ecosystem to be able to thrive. I know it’s impossible
          confident public speaker. A class teacher gave him   a lot of disagreements, small things, nuances in   for  a  little  institute  to  make  big  differences,  but
          with the opportunity to present to the class, which he   what you say or not say, body languages, etcetera. I   through this small ripple effect, hopefully we can
          experienced as very traumatic. However, he received   think the first thing for me is transparency and open   get other players in the ecosystem to take the
          positive feedback from the teacher who indicated   communication.”                              challenge up.”
          that through his analytical research and presentation,   Secondly, explained Theuns, a supportive environ-
          he showed the traits of a lecturer. This feedback set   ment is critical because within conflict you will have   In conclusion, Theuns explains that as he is internally
          Theuns on an academic research career path.     opposing individuals and opposing groups. “If there   quite religious, his motto relates to the saying of Jesus
                                                          is a supportive environment, it channels a lot of that   which says, ‘The one of you who is without sin let him
          However, his path has not always been smooth                                                    be the first to throw a stone’. “I think sometimes we
          sailing, as he has experienced some challenges.   negative  energy  towards more positive  energy in   are very hard on our staff or on our peers without
                                                          terms of resetting.”
          Theuns wanted to obtain a doctoral degree at                                                    realising that we’re not perfect ourselves. We need to
          an Ivy League university and was successful     Theuns does not believe in micromanaging individ-  understand that we need to give enough scope so
          in his application to the Rotterdam School of   uals but works to empower his team. He also     that they can be able to strive for that perfection.”
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