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A SCIENTIFIC APPROACH TO BUILDING


        BETTER BUSINESSES




                     David White,     returns value through “profit” to   processes, and applications of the
                       Chairman,      the business and its shareholders.   framework are unique to each
                       BusinessFit SA  Ongoing profit and shareholder   enterprise, the broad critical focus
                                      value creation require a well-  areas are the same. Leaders are
                                      articulated and purposeful strategy,   responsible for building confidence
                            usinessFit                              that the enterprise vision meets the
                            SA        an executable plan, appropriate   quality assurance expectations of its
                       Bshares its    structures, and alignment with   specific target market, while staffing
                                      measurement indicators.
                      scientific                                    and systems guide the journey
                     approach to      Energy, Momentum, and         toward success and sustainability.
                        helping SMEs   Leadership
                         build better                                The great business idea requires
                          businesses   A great business idea begins in   an aligned functional framework
                          by defining   a latent mental state of potential   encompassing all necessary
                          what        energy within the entrepreneur.   functional areas to create,
                          constitutes   To propel the business forward,   maintain quality assurances,   not turn a motor. To drive business      characterised by centralised
                          a “great    this idea requires conversion to   and distribute products/services   momentum (kinetic energy) and      decision-making, where the
        business idea” and establishing   a manifest flow of actions and   effectively. The functional   growth, an inspired workforce is      “boss” directs activities and
        sustainable governance frameworks   activities that enable kinetic energy   activities include areas such as:  essential.     creates norms in the business
        to support the growth and     (energy of motion). Professor   ■   Human resources                                      2.   Scaling Businesses (Medium
        development of each enterprise.   King of the King Commission of   ■   Marketing and sales  Purpose in actively attracting
        This methodology is welcomed   Governance suggests the leader   ■   Finance               the right people into the business      Maturity): Often prefer a highly
        support for entrepreneurs,    must “blow life” into the enterprise   ■   Operations       creates a highly engaged workforce,      structured organisation where
        who are already catalysts for   to overcome inertia and guide                             resulting in a sense of belonging,      the leader, board, or governing
        positive change, utilising creative   its purpose, direction, and value   ■   Legal       commitment, and strong will to      body can direct activities and
        problem-solving and effective risk   creation.              ■   Procurement               support enterprise imperatives.      implement controls to ensure
        management traits.             The creation and conversion of   ■   Supply chain          This is achieved through:         customer satisfaction and
                                                                                                                                  financial measures are reached
          Central to the BusinessFit   these energies by leaders and staff   ■   Technologies     ■   Recognising individual    3.   Higher Maturity: Achieved
                                                                       Other
                                                                    ■
        methodology is the recognition that   members is referred to as “purpose,                   competencies and preferences     when staff and teams begin
        a “great business idea” is the only   passion and will”. Without this   Every business shares similar   ■   Implementing appropriate       to work together synergistically,
        component of a business framework   momentum, the idea cannot   functional components, though     behaviour enhancing reward       focusing together on meeting
        that is not duplicatable. Although   be mobilised. This inspiration   the detail, quality assurance, and     structures     customer, governance,
        entrepreneurs may obtain business   can derive from a deep-seated   urgency differ based on the specific  ■   Aligning enterprise and       stakeholder, and sustainability
        ideas from others, “authenticity   internal sense of purpose, care   product/service, market condition,    individual cultures proactively     expectations. This level
        and self-propelled leadership” are   for humanity, admiration for the   delivery expectation, and technical  ■   Defining individual and team       is highly innovative, with
        critical defining and energising   actions of others, or a reaction to   production requirements.    contribution expectations     leadership, the functional
        enablers of the enterprise’s vision,   injustices or a desire to improve                  ■   Defining business processes and       foundation, and enterprise
        making a “great idea” a defining,   current conditions.     Governance, Conformance, and      customer expectation awareness        culture focused expressly
        executable, and viable business   Leadership is vital for ensuring   Measurements           through staff inductions and       on continuous improvement,
        proposition.                  success. It encompasses both the   Measurements are critical and     team meetings          customer satisfaction, building
          BusinessFit provides “structure,   initial vision (the great business   common across every business.   ■   Encouraging the value of       a positive reputation, and
        support and confidence” to these   idea) and the confidence-building   Outside of its core product or     engaging diverse but like-      ensuring the enterprise is
        great business ideas, which is   and driving components, such as:  service creation, a business’s     minded contributors     regarded as an effective and
        central to the purpose behind   ■   Drawing together experience    focus is to be productive, adding   Everyone in the business needs      ethical corporate citizen
                                                                    value to the economy, society, and
        BusinessFit’s five-stage Quality     and expertise to know how to    environment, while ensuring:  to know the direction of the   The great business idea and
        Assurance process and Strategic     create and deliver the intended                       business, be aware of potential   enterprise vision remain the only
        Blueprint technology.           product or service          ■   An ethical culture is established  risks and growth opportunities,   unique aspect of every enterprise.
                                      ■   Ensuring access to appropriate    ■   Conformance responsibilities    understand “what good looks like,”   It is the critical component in
        Defining a Great Business Idea    resources (staffing skills, raw      are maintained     and ultimately know how their   creating effective enterprises that
          In the BusinessFit context, a great     materials, capital, etc.)  ■   Stakeholder expectations are    contribution blends with others to   meet and exceed customer and
        business idea must align with four   ■   Building networks to engage      met or exceeded  meet governance, stakeholder, and   stakeholder expectations and help
        critical business considerations:    with potential clients, suppliers,   ■   Creation of an effective    sustainability expectations.  solve community, national, and
        1.   Value creation to the economy,      and service advisory specialists    governance framework  Enterprise Maturity Levels  global challenges. Entrepreneurs
           society, and environment    ■   Establishing a well-diversified    ■   Legitimacy and being regarded                are encouraged to immerse
           through products and/or      and competent governing body      as a good corporate citizen  The final aspect in the journey   themselves in their great business
           services                     to support and guide decision    It is standard practice for   from great business idea to success   ideas – focusing on products and
        2.   Business logic, which paves      making                enterprises to be constantly aware of   and sustainability is recognising   services that support economic
           the way for a business-minded    These confidence-driving aspects   their internal focus on sustainability   existing and anticipated maturity   development, social upliftment, and
           approach                   of leadership do not necessarily   through ESG (Environmental,   levels. Maturity levels influence   environmental protection – and
        3.   Purpose, Passion and Will,    need to be fulfilled by the business   Social, Governance) and the effect   behaviour and decision-making   engage mentors to help build the
           driving the idea to fruition  idea originator but can be drawn   of external sustainability influences   and are critical considerations as   necessary business frameworks.
        4.   An executable plan, based    into the enterprise’s framework as   on the business’s financial and other   the business grows.  A great business idea is just a
           on market conditions, internal    needed. In summary, a great idea   functional foundation activities.   Enterprise maturity is observed   thought until you act on it, give
           processes and controls, and    not only adds economic, social, and  Conformance is a major factor   in three specific focus areas:   it energy, and guide it to create
           legitimacy                 environmental value and returns   in confirming compliance and   leadership, functional framework,   something valuable. 
                                      profit, but it also must have defined   legitimacy, requiring effectiveness,   and culture. While high-
         Value creation is paramount,   steps and processes for its route   consistency, and discipline in
        requiring the business idea to create   to market and be supported by   adherence to laws, regulations, and   functioning enterprises can exist   BusinessFit SA
                                                                                                                               Contact David White,
        value for society, communities,   leadership that brings its purpose,   adopted standards, as well as the   at low, medium, or high maturity   T: +27 (0)31 767 0625   david@businessfitsa.co.za
        and the economy, while ensuring   potential, and intention to life.  establishment and monitoring of   levels, their management principles,   E: david@businessfitsa.co.za   www.businessfitsa.co.za
        the environment and nature                                  systems and internal controls.  processes, and staffing engagement   W: www.businessfitsa.co.za
                                                                                                  must align to suit the enterprise’s
        are not exploited or damaged.   The Business Framework and                                capabilities and purpose.
        Furthermore, the value-adding   Functional Alignment        Workforce Engagement and
        idea must meet internal economic   Beyond the initial idea and   Enterprise Energy         Maturity levels often manifest as
        measures, broadly referred to   leadership, the enterprise requires   Energy is a priority within any   follows:
        as “business logic”. This logic   a business framework to ensure   enterprise; just as an uninspired   1.   Lower Maturity (Start-ups,
        ensures that once established and   the best chances of success and   workforce will not innovate or rise      smaller family-owned/
        implemented, the business idea   sustainability. Although the policies,  above challenges, a flat battery will      managed enterprises): Often




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