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SMARTXCHANGE







                                          KEY PERSONNEL
                                          CEO: Jonathan Naidoo
                                          Centre Manager Port Shepstone: Fatima Moolla
                                          CONTACT DETAILS
                                          DURBAN
                                          Physical Address: 3rd Floor Convention House, 125
                                          Florence Nzama Street, North Beach, Durban, 4003
                                          Postal Address: P.O. Box 5225, Durban 4001
                                          Tel: +27 (0)31 307 1988
                       CEO:
                    Jonathan Naidoo       E-mail: jonathan@smartxchange.co.za
                                          Website: www.smartxchange.co.za
       Full Name of Company: Durban Technology Hub t/a   PORT SHEPSTONE
       SmartXchange                       Physical Address: 54 Mitchell Drive, Port Shepstone 4240
                                          Tel: +27 (0)39 682 0631
       Nature of Business: Technology Business Incubator &   E-mail: fatima@smartxchange.co.za
       Accelerator focusing on innovation supporting the 17
       Sustainable Development Goals      KWAMASHU
                                          Physical Address: 30 109236 Street, Emakhosini
       Date Established: April 2004       Tel: +27 (0)82 461 7487
       Customer Base: Small, Medium and Micro Enterprises   E-mail: nompilo@smartxchange.co.za
       (SMME’s)                           BONGWENI LIVING LAB – KOKSTAD
                                          Physical Address: R56 Road, Kokstad, 4950
       No. of Employees: 13
                                          Tel: +27 (0)39 797 6600
       B-BBEE Status: Level 1             E-mail: info@bongwenilivinglab.co.za
       INCUBATION IN THE SMME ECOSYSTEM   a Living Lab and Makerspace for entrepreneurs and
                                          innovators from the PINK (Phoenix, Inanda, Ntuzuma,
       Based in the coastal city of Durban, with centres  KwaMashu) precinct. The facility provides the resources
       in Port Shepstone, KwaMashu and Bongweni in  to co-create innovative solutions whilst also incubating
       Kokstad, the Durban Technology Hub which trades as  businesses  to  grow  into  sustainable,  market  ready
       SmartXchange, is an Innovation Hub and Technology  entities. The Hub also focuses on township challenges
       Business Incubator. The centre was established in 2004   and the co-creation of meaningful, solutions that have
       to support and promote the vision of the Technology   an impact on the quality of life in the township.
       Innovation Hub of Africa.          Vision
       SmartXchange incubates, accelerates and promotes  To be at the heart of a growing South African Tech-
       sustainable  technology  entrepreneurs  using  nology Innovation Incubator ecosystem that has
       innovative solutions which positively impacts on the   global impact.
       2030 targets of the Sustainable Development Goals  Mission
       (SDGs). SmartXchange is supported by a powerful   To develop and support technology enterprises
       network of partnerships, which allows the institution   through world class incubation, and skills devel-
       to continuously deliver on its mandate of SMME   opment whilst encouraging innovation focusing on
       development via the vast range of support tools  positively impacting on the seventeen SDGs.
       and services offered to SMME’s during the three-
       year incubation period and a one-year accelerator   Objectives
       programme.                            ƒ Promote a positive employee culture.
                                             ƒ Build marketing and brand awareness.

       As part of its replication model, SmartXchange has  ƒ Provide excellent services to incubated and
       established a Digital Hub in KwaMashu which boasts     accelerated SMMEs.
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