Page 43 - KZN Top Business Woman 2025 - eBook
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Nhlanhla Litabe








          Founder and Chief Executive Officer of          DOING THINGS DIFFERENTLY                         and prepare them for the real world,” she said. “Even if
          Your Pass to Travel                                                                              they don’t stay with us, as we have limited space for new
                                                          From the outset, Nhlanhla wanted Your Pass to Travel to
                                                          stand apart from traditional travel agencies. “My dream   employees, they’ll be equipped to walk into any job.”
                    hlanhla Litabe is the founder and chief   has always been to incorporate everything travel-related   She also wants to increase focus on domestic tourism.
          N         executive officer of Your Pass to Travel, a   and make it a seamless process for clients,” she said. “We   “There’s so much beauty in South Africa and so much
                                                          want to make it easy – you choose what you want, you
                    company that has become a trusted name in
                                                                                                           potential. We want to showcase our country and show
          travel management since its establishment in 2021. With   pay, and you just pack.”               the world how it should be done,” she said.
          14 years in the industry and the personal experience   Unlike many companies that outsource visa and
          of visiting more than 60 countries, Nhlanhla is a travel   documentation services, her company manages every   Nhlanhla’s dedication has not gone unnoticed. She was
          professional who embodies the company’s slogan,   step internally. This hands-on approach has become a   a top consultant several times in her previous company
          “Access the World.”                             hallmark of the brand. “We are the experts, not you,” she   and was recognised as a top seller in southern Africa
                                                                                                           by an international tour company. Under her leadership,
          “Your Pass to Travel is a management company that   said with a smile. “And we want to make travel easy and   Your Pass to Travel was the first runner-up at the 2024
          assists clients to access the world, whether domestically   accessible to everyone, regardless of budget.”  Durban Tourism Awards in the Emerging Entrepreneur
          or internationally,” she explained. “We deal with flights,   Nhlanhla believes that authenticity is essential in the  category and was named as a finalist as well as listed
          hotels, guided tours, and I also specialise in cruising.   travel  industry.  “There’s  a  difference  between  a  travel  among the Top 20 Brands at the KZN Top Business
          Anything travel-related – that’s what we do.”   agent and a travelling agent,” she explained. “A travel  Awards 2025.
                                                          agent sits in an office. A travelling agent actually goes out
          Nhlanhla reflected on where her passion for travel                                               In the future, Nhlanhla aims to be among the top five
          began. She recalled, “When I was still in the banking   there, experiences destinations, and advises clients from   brands in the travel business in South Africa.
          industry, I would walk through shopping centres with   real-life knowledge.”
          my  family  and  find  myself  drawn  to  travel  agencies.  I   To bridge this gap, she ensures that her consultants travel   WORDS OF ADVICE
          would go in  just  to  do  research because  something  regularly. “We invest a lot in our consultants by funding   Running an international travel business leaves little
          about the industry fascinated me.”              their travel experiences so they can share genuine insights   room for rest. “I am a very busy lady. If you catch me,
                                                          with clients,” she said. “One of our employees has been to
          She explained that her inspiration did not come from   five countries since joining the company three years ago.   grab me with both hands because I’m always out of the
          a single person but rather from her upbringing. “From   That’s how we make sure we live and breathe what we sell.”  country,” she laughed. “It’s hard to find balance, but my
          an early age, my family exposed us to travelling and                                             family has been a pillar of strength.”
          encouraged us to step out of our comfort zones. That’s   OVERCOMING CHALLENGES                   She credits her siblings and her live-in helper for helping
          where my love for travel and nature truly began,”                                                her manage family life. “Recently, I’ve tried to switch off
          she said. “I’m a Sagittarian, and we’re known for our   Starting the business was not without obstacles. Initially   when something isn’t urgent,” she shared. “I’ve learned
          adventurous spirit. I think that sense of adventure has   designed as a home-based and mobile service, Nhlanhla   to prioritise family time. And I’m happy to say I’ve found
          always been part of who I am.”                  was persuaded to rent office space, which proved costly.
                                                          “We lost a lot of money because it wasn’t profitable for us,”   a partner – life feels normal.”
          Her entrepreneurial journey began at the height of the  she admitted. “But in business, you take risks, you learn,   Nhlanhla encourages aspiring entrepreneurs to stay
          Covid-19 pandemic. Having previously worked for a  and you grow.”                                true to themselves. “Don’t compromise your values or
          travel management company, she had already gained   Finding the right people for her agency has also been   sell your soul,” she advised. “Run your race at your own
          valuable industry experience. When retrenchments   challenging. “You can’t clone yourself,” she said. “You can   pace and believe your dreams are valid, even if there’s
          struck during the lockdown, she seized the opportunity   only train and mould people and hope they stay. But with   just a one per cent chance of success.”
          to follow her dream. “I just took the decision to go for   the right tools and strategies we’re getting there, slowly
          it – to chase my dreams. Here I am today, and I’ve never   we keep on growing.”                  She concluded with a Zulu saying close to her heart:
          looked back,” she said. “I’m very passionate about travel.                                       “Hamba ngamandla akho Gideon, ungaboleki izinto
          I live it and breathe it. The first question my clients ask  One of Nhlanhla’s ambitions is to establish a travel academy  zabantu,” which she translated as, “Run with the power
          when they get hold of me is ‘are you in the country?’,”  for young people passionate about tourism. “We want to  vested in you. Don’t borrow from others, because nothing
          she says with a laugh.                          train students, especially from high schools and universities,  comes for free.”


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