Page 14 - KZN BUSINESS SENSE Vol.2 NO.6

tailor maDE sErVicEs

he Mediterranean meeting environmental issues.
Shipping Company
T(MSC), the biggest user The container management
of South African ports, which system has been upgraded,
prides itself on providing a resulting in more emphasis being
tailor made service for its placed on better container use,
customers, clinched the coveted which cuts costs, while sustaining
Service Provider accolade at continued growth. The company’s
the 2016 Exporter of the Year vision is customer satisfaction
Awards. Founded in 1970, and apart from its on-time
MSC’s innovative, flexible and delivery policy, it also boasts a
unique approach to shipping has “one stop shop” concept, enabling
allowed the company to grow MSC to manage and control the
significantly over the last 20 entire logistics to and from their
years. By 2003, it had become the vessels and to and from delivery
second largest container carrier to the door.
in the world, operating more Its global coverage links
than 480 container vessels. South Africa with the world
MSC’s dramatic growth over as well as directly with East
the past decade can be attributed and West Africa, Europe, the continued direct service into bearing in mind the challenges operating principles are based
to two things: the quality UK, the East and West Coast West Africa on MSC’s Asia/ operating in African ports. squarely on being fair and honest.
management system that aims to of the USA, Asia, the Middle South Africa/West Africa
consistently improve upon service East, India, the Far East, South pendulum service, which was Another success has been the recent awards
levels in the shipping community America, Australia, the Indian implemented in 2012, has diversification into the business
and MSC’s willingness to initiate Ocean Islands, Madagascar, increased export opportunities of the company’s own container ■ FNB / KZN Top Business
change to meet the needs of Mozambique and the East into West and East Africa, which depots in Durban, Uitenhage, Portfolio Awards 2009
clients and principals as well as Coast of South America. The MSC points out is notable, Cape Town, Johannesburg, (Transport Category) as well as
Pretoria, East London and being nominated in the top
three companies in 2010, 2011
Rosslyn, which has its own rail
siding, providing clients with ■ Lloyds Loading List /
access to the manufacturing Freightliner Shipping Line of
plants, a particularly critical issue the Year (1996, 1998, 2000,
for the motoring industry. 2003, 2005, 2007, 2011)
■ PMR Golden Arrow Award
The move was a strategic decision – Best Shipping Company in
and was largely due to the facilities KwaZulu-Natal (1999, 2010)
TRULY SWISS available at the time being unable ■ PMR Diamond Award 2011,
to meet MSC’s requirements. The
WEEKLY PRECISION depots were created to benefit MSC 2012, 2013, 2014, 2015, 2016 –
Outstanding 1st overall
customers as the company controls
the full and empty depots, enabling ■ Best Shipping in KZN (1999,
clients to deal with one company
SYSTEM CERTIFICATION 2011)
and not third parties. And as they ■ Shipping Company of the Year
SGS are customers of MSC, they have by Containerisation
ISO9001:2008
the added advantage of being able International 1999, 2003, 2007,
to use the depots at preferential 2011
tariffs. ■ Finalist in the KZN Top
Business Awards 2013, 2014,
The credibility of MSC’s service 2015
has ensured that it has continued ■ Winner KZN Top Business
to maintain a large base of loyal Awards 2016
customers. With its dedicated
employees and the continuous ■ Winner of the prestigious KZN
developments in infrastructure Exporter of the Year and
and technology, this base is Service Provider Category 2013,
growing by the day. 2014, 2015, 2016
■ Top 500 South Africa’s Best
MSC is a “family” organisation, Managed Companies – Ranked
cultivating a culture of personal Top 5. 
commitment and contribution
from each of its employees. Its www.msc.com

MEDITERRANEAN SHIPPING COMPANY SA
THE DEPENDABLE INDEPENDENT GENEVA SWITZERLAND

JOHANNESBURG CAPE TOWN DURBAN
TEL: (011) 263-4000 TEL: (021) 405-2000 TEL: (031) 360-7911
EAST LONDON PORT ELIZABETH PRETORIA WALVIS BAY
TEL: (043) 702-8293 TEL: (041) 505-4800 TEL: (012) 335-6980 TEL: (+264) 64 209-600

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