Page 86 - 2019\20 KZN Top Business Portfolio - EBOOK

CAPITOL CATERS

CEO: MD:
Mrs Ms
Russell Nzimande and Merrill King
www.capitolcaterers.co.za
QUALITY SERVICE AND GREAT FOOD The Workers Trust
Capitol Caterers currently employs in excess of 1400
Founded in July 1992, Capitol Caterers is now one of the personnel. Much of Capitol Caterers’ success can be
leading commercial catering companies in South Africa. attributed to a stable workforce evidenced by the large
“Welcome to the Family” is the company’s motto; a number of staff who have been with the company for
truism endorsed by staff and client’s alike.
over five, ten or even fifteen years. These trends stem
Capitol Caterers services more than 100 customised from a strong empowerment ethic.
catering contracts in the education, health, commercial
and retirement sectors within South Africa and Eswatini. Founder, Giles King, with a vision of empowering loyal
The company specialises in providing high quality, staff for their long service, instituted a significant
nutritious and well-balanced meals to meet divergent change in 2002 by transferring 21% of the company’s
dietary requirements, tastes and group sizes. ownership to The Workers’ Trust. This percentage has
now ballooned to 49% and beneficiaries (after five years
Joint Managing Directors, Russell Nzimande and Merrill of service) all receive a proportionate imbursement
King head the operation. With each having more than from regular dividend declarations.
20 years’ service at Capitol Caterers, they bring a
unique set of skills to the company - Nzimande as an B-BBEE Level 1
industry specialist in operations and King as an award- Capitol Caterers has regularly been awarded its B-BBEE
winning Executive Chef. Level 1 status, a category which demands distinction
Nzimande and King are cohesive as to the company’s in skills development, employment equity, financial
winning formulae. “Our ethos is to make our clients feel sustainability and ethical business practices.
part of the Capitol Caterers family, while maintaining Supply Chain
professional levels of operation through our quality A dedicated Procurement Department manages all
management systems, ”says Nzimande. King adds,
“Providing nutritious and delicious food with a flair for group negotiations. Capitol Caterers always source
exceptional service is what sets us apart. ” quality products while adhering to responsible and
professional purchasing practices. A strength is in the
company’s flexibility to source products from smaller
and entrepreneurial suppliers to service the specific
needs of their contracts.
Supply Chain agreements incorporate:
� Fair and honest business ethics ensuring best price
practice
� Consistent quality and field to fork traceability
� Encouragement of B-BBEE practices
� Compliance with the company’s Sustainability Plan
Quality Management Systems
All contracts strictly adhere to QMS (Quality Manage-
ment Systems) together with a customised in-house
quality control system, CHESS (Capitol Health,
Environment & Safety Standards). Operations are
governed by the statutory requirements of the

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