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Furthermore, there are limited resources available while conducting this research, as some articles
and studies require payment to view. Because of this, it is discouraged for researchers to acquire more
up-to-date and high-quality research done by qualified professionals. This research may serve as an
empirical resource or reference material for future studies on related subjects. In addition, potential
researchers are strongly recommended to carry out more statistical analysis using SemPLS in their
reports. It would help improve data quality and performance continuity. Future researchers will then
compare and contrast the results of the study resulting from 2 separate statistical software, and decide
whether the hypotheses are valid.

Acknowledgement
The authors would like to thank UCSI University & the University of Malaya (UM) for providing the research
facilities at the time of conducting this study. This research received no specific grant from any funding agency
for the public, commercial, or not-for-profit sectors.

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