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172  9  Us and Them: Human–Animal Interactions as Learning Events

  VetBooks.ir  several thousand in the zoo each day) and   Table 9.2  Behaviours we might see zoo animals
                                                     perform in the presence of unfamiliar people,
            over a long period (up to eight or more
                                                     and our inferences about the learning processes
            hours each day), they represent a significant
            array of stimuli to which the animal can   which have resulted in them.
            respond, and we would expect that the ani­
            mals learn various characteristics of these   Behaviour observed  Inferred learning
                                                                             process
            people and change their responses to them
            accordingly. However, behaviours that we   Getting used to people;   Habituation
            see directed at unfamiliar people, or which   ignoring people; taking little
            appear to be responses to them, can mostly   or no notice of people.
            only be inferred to be the result of learning.   Soliciting food from people;   Classical
            Firstly,  we are by  no  means sure what  the   attempting to interact with   conditioning
            baseline behaviours prior to learning about   people; using people as a
                                                      source of positive stimulation
            unfamiliar people should look like.       and potentially ‘enrichment’.
            Comparison with free‐living animals can be   Avoidance of people and   Operant
            helpful, but these animals too have almost   exposed public areas; hiding;   conditioning
            certainly come into contact with unfamiliar   increasing aggression.
            people previously, possibly in a way which is   Behaving differently to different  Discrimination
            quantitatively  and  qualitatively  different   categories of people: keepers vs  learning
            from what happens in the zoo. Secondly, as   visitors, men vs women, children
            far as we are aware, no learning experiments   vs adults, etc.
            have taken place in zoos in which unfamiliar
            people constitute the independent variable,   9.3.1  Learning to Disregard Visitors
            so although we see what appear to be
            learned responses to the presence of people,   It is widely assumed that animals disregard
            we have not seen the process which leads to   zoo visitors and anecdotally most of us have
            those  responses.  Thus it  is possible that   noticed that many animals in zoos appear to
            some  of  the  responses  or   discriminations   take no notice of us as we walk past, or stand
            that we see are unlearned species‐typical   watching them. So we should ask whether
            behaviours; an example is the way in which   animals in zoos really do disregard visitors,
            mangabeys direct different responses to   and if so, whether this is due to learning. A
            male and female members of the viewing   number of empirical studies have investi­
            public, referred to in Section 9.2. To what   gated zoo animal responses to the mere pres­
            extent they are the result of learning is   ence of people, as well as their responses to
            potentially  important,  both  for  reasons  of   visitors who are noisy, active, or who attempt
            welfare (e.g.  modifying  what appear  to be   to interact with the animals. Several of these
            adverse responses to people in order to   have recorded little or no responsiveness to
            improve  welfare)  and  of  conservation  (e.g.   people. For example, Choo et al. (2011) found
            modifying responses back to a more ‘wild‐  that  orangutans  (Pongo  pygmaeus)  at
            type’ condition in animals which are due for   Singapore Zoo did show some changes in
            release into the wild).                  behaviour in response to the presence and
              Keeping this in mind, we can list some of   behaviour of the public, but that these
            the behaviours that we are likely to see ani­  changes were much less severe than expected,
            mals perform in the presence of unfamiliar   which they suggested could be due to habitu­
            people at the zoo, together with our infer­  ation to people. Similarly, Sherwen et  al.
            ence about the learning process which has   (2014) found no change in their measures of
            resulted in these (Table  9.2). Few of these   meerkat (Suricata suricatta) responses to
            have been studied systematically, and none   visitors after the visitors had been asked to be
            has been studied as a learning process.  less noisy, and again suggested habituation as
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