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Customer Win

Customer Challenge
A Fortune 500 auto manufacturer in the US was managing invoice payments for its suppliers through Electronic Data
Interchange (EDI) transactions. The sourcing team would raise a request to the e-commerce team for onboarding a new
supplier. The sourcing, material planning, and e-commerce team perform approximately ten actions to set up the EDI

account for a supplier. This process was a 100% manual, and the material planning team would miss some steps that led
to EDI transfer failures. These unanticipated failures led to delayed payments and adversely impacted procurement and
Brilasoft | MachineLogix Smart Factory Solution manufacturing operations. The manufacturer had three significant business challenges that prompted the need for a
Robotic Process Automation (RPA) solution:

Brilasoft helps manufacturers accelerate their industry 4.0 journey by
reimagining their business models, transforming their product lifecycles,
This process involved It was a complex process that Any failure resulted in delay of
digitizing manufacturing operations and driving best-in-class stakeholder
many steps and was involved updating several payment which disrupted the
experiences for their customers, suppliers and employees. 100% manually driven. parameters in the system (e.g., supplier finance and significantly

EDI location code, translator code). impacted business continuity.
Brilasoft helps customers (and partners) overcome the hurdles presented by a fast-changing business einvornment, by
adopting the Manufacturing to the Power of Digital (MPOD) philosophy that focuses on strategic interventions across
systems of record, process re-engineering, data management, UX, cloud, and digital technologies. MPOD provides a
prudent roadmap to accelerate digital transformation and create exceptional long-term business value. Brilasoft offers
Partner Solution Implementation Measurable Results
a three-pronged approach to digital transformation in marketing, which includes:
Birlasoft’s team of supply chain and automation experts • 100% unassisted automation of supplier set up
developed the business process automation solution for for EDI based e-commerce
updating supplier EDI translator codes, including: • 60-person hours per month saved
Intelligent Products Smart Manufacturing Superior Experiences
• 50% reduction in set up cycle time
Digitally architected R&D Digitally empowered shop floors Digitally elevated experiences for
The RPA bot runs daily, triggering the following steps: • Signification reduction in supply chain finance
customers, suppliers, and workforce
downtime related incidents
• The bot reads the emails sent by the e-commerce

team to the material planning team.
• It processes the information available in email, and
sets up supplier EDI location and translator codes.
• It then notifies the supplier, e-commerce, material
planner, and the sourcing teams of the completion of
the supplier set up.

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