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and body copy to determine what types
            of marketing emails work for each target
            group, keeping in mind that one option
            might not work for another.

               (4)    Reach out to your inactive list.           A big THANK YOU
            Follow up with unresponsive prospects and                      goes to all
            state that you “haven’t heard from you in
            a while,” to pique their interest. Offer a              the vendors and
            special discount or incentive for them to
            become active again.                                          advertisers

                (5)    Analyze your data. Some                    who consistently
            companies benefit from sending an email
            every day, others don’t. Examining open                   support IPMA.
            and click-through rates on a handful of
            emails sent at various days and times                  We couldn’t do it
            will determine when is best for your
            customers. Furthermore, keep track of                        without you!
            opt-outs after each email to determine
            what frequency is good for you and your
            audience.






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            IPMA Connection • 3rd Quarter, 2021                                                             Page 13
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