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Chapter    7:  International  product  and

                                                       service strategies

                                                       Case study: Drambuie, Ty Warner



                                                       Many organisations develop their international

                                                       activity to capitalise on opportunities, increase

                                                       sales  and  generate  more  income  as  well  as
                                                       extend the product or service portfolio into new
        markets. This can be achieved by introducing existing products into new markets or
        developing ‘new’ products for the domestic as well as the international market. It is

        essential that the international marketer understands consumers in new international
        markets and either adapt or standardise the product offering. Branding is also an

        essential component of product and service strategies as familiarity across markets
        and consistency with the brand identity is essential to increase customer-based brand
        equity. However, this can lead to piracy and counterfeits of well-reputed brands and

        can damage the brand reputation.
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