Page 7 - Short Cases 1 Galaxy Note7 Samsung Resurection
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Galaxy Note 7 Banned from flights
In mid-October 2016 the Galaxy Note 7 were banned from
being carried on board or packed in checked bags on flights
to and from Canada and the United States or within either
country. The phones also could not be shipped as air cargo.
(3) So, despite Samsung offering refunds, and promising the
results of an internal investigation by the end of the year it
faced a brand disaster.
“It’s one thing to buy something that doesn’t work quite as
well as you’d imagined or needs updating. It’s something
else to buy an expensive smartphone only to be told you
can’t bring it on a flight because the airline is worried about
a mid-air fire.” (5)
