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Administration & Infrastructure
activities required to serve the firm’s general needs, typically
centered around HQ, such as accounting, finance, legal,
planning, PR and general management.
Human Resource Management
activities required to recruit, hire, train, develop,
compensate and discipline (where necessary) and dismiss
personnel.
Product/Technology Development
activities required to research and develop the equipment,
hardware, software and processes needed in all primary
activities.
Procurement
activities required to acquire inputs needed in all primary
activities.
Margin
Gross Margin