Page 259 - Bank Case Studies

22. Overhauled RBS recovery unit dominated by staff from its heavily-
criticised GRG division
https://www.insider.co.uk/news/overhauled-rbs-recovery-unit-dominated-
12097553
Accessed 10 02 2018
23. RBS is paying £400 million over its 'Dash for Cash' scandal
http://uk.businessinsider.com/fca-rbs-grg-sme-dash-for-cash-
compensation-scheme-2016-11 Accessed 10 05 2018
24. RBS memo urging staff to 'let customers hang themselves' published
https://www.telegraph.co.uk/business/2018/01/17/rbs-memo-urging-staff-
let-customers-hang-published/ 17 January 2018, Accessed 11 05 2018

25. http://www.ft.com/content/41ee5ce9-4eb7-3dc3-a967-f0fa86e8d4e0
Accessed 11 05 2018
26. The Dash For Cash: Leaked Files Reveal RBS Systematically Crushed
British Businesses For Profit
https://www.buzzfeed.com/heidiblake/dash-for-
cash?utm_term=.xe7Wj8J9aM#.pu66An5RE7
Accessed 11 05 2018

27. RBS excludes thousands of small businesses from compensation
https://www.ft.com/content/351172aa-b035-11e7-aab9-abaa44b1e130
Accessed 16 05 2018
28. https://www.suerbs.com/wp-content/uploads/2018/01/RGL-Management-
Limited-RBS-Report-17-January-2018.pdf

29. http://www.tomlinsonreport.com/#sthash.KTV2AZ5x.dpbs Accessed 19 05

2018

30. Dr Lawrence Tomlinson in November 2013, “Banks’ Lending Practices:
Treatment of Businesses in Distress”. Accessed 19 05 2018

31. RBS squeezed struggling businesses to boost profits, leak reveals
http://www.bbc.co.uk/news/uk-37591335 Accessed 20 05 2018

32. https://www.parliament.uk/business/committees/committees-a-
z/commons-select/treasury-committee/news-parliament-2017/rbs-global-
restructuring-group-s166-report-17-19/ Accessed June 2018

33. City watchdog has no power to take action against RBS over disgraced
small business restructuring unit
https://www.independent.co.uk/news/business/news/rbs-fca-small-