Page 166 - CL Armchair Case
P. 166
In Australia, Reckitt Benckiser markets and supplies a
range of consumer health and household brands,
including Nurofen, Mortein, Clearasil, Finish, Airwick and
Gaviscon. However, Australia became the first country to
move against Nurofen specific pain relief products (which
represented 5% of its Nurofen range in Australia) when it
found that the British firm had misled consumers by
marketing identical products for different types of pain.
Nurofen specific-pain relief products were sold at almost
double the price of Nurofen's standard painkiller.
"Nurofen did not set out to mislead consumers."
Presumably it was an accident the packages were all printed
with different claims. It would appear that misleading
advertising has been a constant theme in the marketing of
ibuprofen.
Read the following and then comment on the above in
terms of the impact the Australian ruling may have on
Reckitt Benckiser’s global market.