Page 424 - The Case Lab Book

Q: Will the Consortium banks be able to successfully integrate ABN AMRO?

A: The Consortium banks would not have entered into this transaction if they did not believe that
they could successfully integrate the ABN AMRO businesses. The three Consortium members
have successfully integrated over 100 businesses in the last 15 years by focusing on investment
in people, products, technology and new opportunities. They intend to do the same with ABN
AMRO, harnessing the experience and expertise of the existing workforce, its product
capabilities and infrastructure. RBS, Santander and Fortis all have an excellent track record in
large-scale integrations.

Sir Fred Goodwin, 10 Aug 2007; De Telegraaf and Betten Financial News

Q: What is it that attracted the Consortium banks to ABN AMRO?

A: ABN AMRO is a business with strong customer franchises and good options for growth in
attractive markets. More than anything, it is widely accepted that ABN AMRO is a bank with
excellent people around the world. Combining ABN AMRO with three of the strongest banks in
Europe will make all of our businesses stronger than they have ever been, significantly
enhancing their competitive positions, with deeper relationships with more customers, in more
markets and the scale to achieve world-class efficiency in our operations.

The Consortium banks now want to invest in ABN AMRO's businesses and make the changes
needed to enable the businesses to achieve their full potential together. Between them the
Consortium banks and ABN AMRO can deliver the investment required to take advantage of the
options for growth.

Q: Why do the Consortium banks think they will be good owners of ABN AMRO?

A: The Consortium banks are international banks with significant experience of banking in
markets around the world, and with a presence in many of ABN AMRO's markets. The three
banks serve a total of 110 million customers worldwide with over 300,000 employees from 100
different nationalities. They have successfully integrated over 100 businesses around the world
with an approach based on investment in people, products and new opportunities.

The Consortium banks' plans are focused on getting the ABN AMRO businesses fit for long-
term growth, harnessing the experience and expertise of ABN AMRO in the process.

Sir Fred Goodwin, 10 Aug 2007; De Telegraaf and Betten Financial News