Page 13 - English for Economic Development

Activity 4
Let'sDo
You are pretending to be Bella Roshinta. As the customer service, Bella
Roshinta should provide a win-win solution to satisfy the customer. Decide
what you will do to overcome the problems experienced by Dania Alwa.
Discuss and share your solutions with your friends in the class.

List of the possible solutions to solve Dania's problems:

1. ___________________________________________________________________________________

2. ___________________________________________________________________________________

3. ___________________________________________________________________________________

4. ___________________________________________________________________________________

5. ___________________________________________________________________________________

...___________________________________________________________________________________

...___________________________________________________________________________________

Activity 5: Practice Your Understanding
Let'sDo
1. Write down your email following the solutions you offered in activity 5.
2. Make sure you choose the style of the email and follow the organization in
writing an email.
3. Submit your email to the email address provided by your teacher and wait
for your teacher’s feedback.

Subject line:

Salutation:

Opening:

Body:

Closing:

E N G L I S H F O R E C O N O M I C D E V E L O P M E N T P A G E 1 0