Page 42 - BUKU SMALL KAIZEN HTM JAN-JUN 2024
P. 42
GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : MR ZUHAILI ZAHARI,DR ABDUL AZIM,KJ W,ROSHAIDA,PPP MOHD AZMAN,KUP NOR RAFIZAH
FACILITY : KLINIK ORTOPEDIK
WHAT WAS THE PROBLEM?
PERTAMABAHAN BILANGAN PESAKIT SETIAP KALI SESI KLINIK DIJALANKAN.MENYEBABKAN KEKURANGAN TEMPAT DUDUK PESAKIT DI KLINIK SEMASA MENUNGGU
NO DIPANGGIL.
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
MENYEDIAAKAN RUANGAN KHAS “RUANGAN MENUNGGU PESAKIT”DI SUDUT LAMA TEMPAT LETAK KERUSI RODA DI KLINIK
BEFORE AFTER
WHAT WAS THE BENEFITS?
MEMBERI KESELESAAN KEPADA PESAKIT /PELAWAT SEMASA KLINIK BERJALAN.