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P. 300

Key Activities for


                                       Salespeople








         If we look at the salesperson’s role, it is possible to break this down into key activities. This can help the
         salesperson organise his time more effectively and get the most out of the working day

         Existing customers - Call Planning

         Planning week's diary by month
         Producing monthly sales plan (sales plan to be discussed
         later)
         Planning each day's calls against customers GAP analysis
         Meeting with the sales manager to discuss targets and results
         Pre-call planning and how to expand product basket
         Promoting lines on promotion
         Researching new potential customers


         Prospecting

         Prospecting existing customers, prospecting new potential customers by sending out emails
         Google search by using specific search names (Flexographic printers, label, corrugated etc)

         Selling – New Customers

         First appointments - Fact-finding
         Follow up appointment to present a proposal and close Follow up visit
         for decision
         Telephone call for decision
         Presentation to groups of potential customers Ongoing
         customer care and support

         Administration \ other

         Office administration
         Preparing reports
         Updating customer records
         Attending meetings
         Attending training courses
         Travelling to appointments
         Time spent between appointments
         Cancelled appointments
















                    Barkev Sales Training                          Getting Organised              1
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