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Key Activities for
Salespeople
If we look at the salesperson’s role, it is possible to break this down into key activities. This can help the
salesperson organise his time more effectively and get the most out of the working day
Existing customers - Call Planning
Planning week's diary by month
Producing monthly sales plan (sales plan to be discussed
later)
Planning each day's calls against customers GAP analysis
Meeting with the sales manager to discuss targets and results
Pre-call planning and how to expand product basket
Promoting lines on promotion
Researching new potential customers
Prospecting
Prospecting existing customers, prospecting new potential customers by sending out emails
Google search by using specific search names (Flexographic printers, label, corrugated etc)
Selling – New Customers
First appointments - Fact-finding
Follow up appointment to present a proposal and close Follow up visit
for decision
Telephone call for decision
Presentation to groups of potential customers Ongoing
customer care and support
Administration \ other
Office administration
Preparing reports
Updating customer records
Attending meetings
Attending training courses
Travelling to appointments
Time spent between appointments
Cancelled appointments
Barkev Sales Training Getting Organised 1