Page 76 - OSEP Educator LG

2.5 - The Learner Support

Facilitator Etiquette

Verbal Non-verbal

 Learn and use the jargon of your  Do not roll your eyes when asked
audience questions
 Be tolerant, not picky  Do not make any disapproving sounds
 Call participants by name when  Do not walk away when someone is
addressing them talking to you
 Never put down any participant
 Refrain from potentially volatile
discussions
 Don’t offer an opinion

Communication is :

1. Verbal (content)
2. Vocal (How it is said)

3. Visual (What is seen)
Projection Articulation

 Projection  Articulation - making yourself
o Making yourself understood understood.

o Bringing breath forward into  Speaking clearly.
sound

 Relax muscles and stand erect.
 Shouting tires voice, causes
hoarseness.
 Projection gives POWER.

Variety Common Voice Problems

 Add excitement, enthusiasm by  Nervousness
varying:
 Swallowed voice - Mumbling
 Pitch – tone - Adds impact and drama.  Thinking Noises: Um, Ah, Er
 Pace & Pause  Lip smacking

 - Volume - Change for significant  Shouting
information or new mood.  Speaking too fast or slow
 Monotone

Page 70 OSEP Educator Learner’s Guide