Page 8 - Samaritas Quality Report 2016

Support Services

This program provides at-home support to families with children challenged with serious emotional disturbances
and/or disabilities. Child and Family

Support Services
Program Program Outcomes Target 2016 172
Outcomes Discharged youth will show

improved community inclusion 80% 100%
Persons Served

Satisfaction Satisfaction Surveys Target 2016
Support Services
Surveys
Families 4.0 4.2
Goal: 4.0 Satisfaction Ratings

Outpatient Therapy

The Outpatient Therapy program provides comprehensive al issues. The program primarily serves families in the child
assessment and treatment for families and individuals to welfare system, but that is not a requirement.
help prevent, manage or resolve mental health or emotion-

Program Outpatient Therapy Services Target 2016 240
Program Outcomes
Outcomes Youth who have completed treatment

and are discharged will increase level of 80% 51%
function, as measured by CAFAS
Persons Served

Satisfaction Outpatient Therapy Services Target 2016
Satisfaction Surveys
Surveys

Goal: 4.0 Satisfaction Ratings Families 4.0 4.9
The 80% target was not met in Outpatient Therapy. This is usually because there is not enough
room to decrease a full 20 points (our requirement). Despite this, most show a decrease of 10
points or sustain their score during therapy. 7