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2 October 23, 2015                                         Commentary                                                                                                                                 BULLSEYE

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All about perspective

By Chief Master Sgt. Jacob P.E. Dunbar                     us to adjust our approach and respond rationally.                Poet Maya Angelou summed it up very well: “If you
                                                              Staying alert to the signals and tailoring our reac-       don’t like something, change it. If you can’t change it,
AFSOC Installations and Mission Support                                                                                  change your attitude.”
                                                           tion is key here; it gives us control over the situation. If
   HURLBURT FIELD, Fla. — Some people get spun             we already know the issues that triggers us to change            During a recent base-wide clean-up day, a colleague
up about the smallest things. They allow the actions       from one color to another then we can use that to curb        said: “There is nothing wrong with embracing the
and behaviors of other people to upset them, and they      our emotions.                                                 suck. Embracing the suck is an art, and it is all about
lose their cool.                                                                                                         perspective.”
                                                              As much as possible, strive to be yellow or green.
   Getting mad is a personal matter, and gaining a         Only on rare occasions, when something goes terri-               This does not suggest you do everything robotically.
cooler head takes perspective and the ability to adjust.   bly wrong, should you get to red. However, when you           It means that when you are tasked to do something,
                                                           realize you’re in the “danger zone,” adjust quickly and       voice your concerns professionally and from a yellow
   Individual values, expectations, norms and cultures     restore control. Each person has full control of the          or green attitude status. However, when the decision is
often influence the manner in which each person deals      switch; getting to and staying in the danger zone is a        made, rally the team and get the task done.
with the situations they encounter. Don’t blame some-      choice. People and circumstances influence a person’s
one else when you can’t control your impulses. So when     emotions — mad, disappointed or sad — however, you               Be aware of your “stoplight” situation and figure a
you say someone gets you fired up, probably what you       control your reactions and behavior. We can’t blame           way forward without whining about it and spreading
should say is, “I chose to get agitated.”                  someone else for that.                                        negativity to others. Adjusting your perspective does
                                                                                                                         not automatically stop you from getting to red, but it
   Each of us must develop a way to read our personal         We all get asked to do something we do not like, and       is a way to stay green longer.
“stoplight” chart to recognize our moods and triggers.     often we can’t argue that it does not need to be done. It
Knowing what color drives our actions and responses        just happens that you and I are the lucky ones tapped            This is an emotion check, reminding you of where
— green means good to go, yellow means proceed             to accomplish it.                                             you are and what is expected. From there the decision
with caution and red means danger or stop — allows                                                                       is yours.

Feedback is essential to AF integrity

By Lt. Col. John Hansen                                    they reminded me I should take a great                       when giving feedback to your ratees.                              Subordinates can provide valuable
                                                           deal of time to carefully prepare the                        Most people take feedback given to                             feedback as well. There seems to be the
86th Comptroller Squadron commander                        Airman Comprehensive Assessment                              them seriously, and they may even take                         temptation not to tell the boss bad news,
                                                           (ACA) feedback worksheet, Air Force                          it personally.                                                 but, as the saying goes, bad news never
   RAMSTEIN AIR BASE, Germany — I                          Form 724.                                                                                                                   gets better with age.
was going through some old files, and I                                                                                    Consequently, it is vital to take the
found a few notes that were written to me                     The Air Force specifically designed                       time to prepare the exact message you                             Telling the emperor that he or she
by the comptroller of a major command                      this new feedback form in order to                           want to convey and the most appropri-                          has no clothes might be difficult or
on several different occasions.                            better facilitate a dialogue between a                       ate method in which to deliver it. A                           embarrassing, but the only way to af-
                                                           member and supervisor.                                       simple sentence may resound with your                          fect change is if subordinates provide
   One letter conveyed his best wishes                                                                                  ratee long after your feedback session,                        positive, constructive, fact-based feed-
on my birthday. A second one thanked                          In fact, this form will need to be                        with positive or negative impacts lasting                      back to the organization’s leadership.
me and my unit for our hospitality dur-                    routed through the coordination pro-                         years or even throughout that member’s                         Subordinates, and everyone for that
ing his recent visit to the base. These                    cess for members’ enlisted performance                       entire career.                                                 matter, need to understand that there is
letters reminded me how important it                       reports. In addition to taking the time                                                                                     a tactful way to provide feedback, and,
is to maintain constant communication                      to complete the form, I sat down with                           Moreover, feedback should not be                            when in doubt, use the Golden Rule on
at all levels.                                             each individual and provided feedback,                       one-directional. Subordinates and peers                        how you’d communicate feedback in
                                                           in terms of improvements to be made                          need to engage in a constant, fact-based                       that situation.
   The letters also reminded me of the                     and behavior to sustain.                                     cross-feed with one another. If your
lost art of written communication. These                                                                                organization has a disruptive person,                             Honest and constructive feedback
were not short emails tasking me with a                       It is not necessarily easy to provide                     his or her peers have the responsibility                       is essential to the integrity of our Air
suspense or requesting information; they                   honest feedback. Obvious deficiencies                        to step up and let the person know that                        Force units. The Air Force has developed
were handwritten letters that showed he                    can be easy to identify and communi-                         they are negatively affecting the unit.                        the tools and processes to facilitate this
took the time to sit down at his desk and                  cate, but it can be difficult to come up                     Conversely, peers can provide positive                         dialogue, but it is up to each and every
write them longhand, with the singular                     with areas of improvement for your                           reinforcement when they see a member                           one of us, at all levels, to provide deliber-
purpose of providing positive feedback                     unit’s outstanding performers. Howev-                        suffering. That positive communication                         ate feedback to our subordinates, peers
from one professional to another.                          er, it can and must be done, as everyone                     can be the impetus for turning some-                           and leaders in a way that is tactful and
                                                           has room for improvement.                                    one’s day or even their life around.                           professional.
   As I am also in the middle of per-
forming midterm feedback sessions,                            You must be deliberate and judicious

             Bullseye News Staff                                The Bullseye is published by Aerotech News and Review,  available for purchase and use of patronage without regard     articles must include a byline (author of the story).
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