Page 4 - ARW Insights Feb

Q4 SPIRIT AWARD WINNERS

Congratulations to our Q4 2020 SPIRIT Award Winners Michael Nugent, Corporate Services and
Danny Shortall, Ireland, who have both demonstrated exceptional contributions.

Michael Nugent | Corporate Services Danny Shortall | Corporate Services
Lived Value: Initiative Lived Value: Responsible
Nominated By: Linda McKillen | Corporate Services Nominated By: Michael Meneely | SHS Ireland

As part of the Brexit planning strategy and to As a result of the pandemic, all teams including
support new customs requirements, changes were credit control have been under considerable strain,
required in our SAP system to generate a with increased volumes leading to bigger invoices
commercial invoice. Michael was instrumental in and more queries. At the beginning of 2020, Danny
successfully implementing this change. Ensuring took responsibility for credit control issues
no disruption to the existing SAP environment and pertaining to the SHS Ireland business. At that
ways of working, a robust testing approach was stage, the ‘over sixty days’ balance was significant
put in place. Having created a clear, structured and above normal risk levels Danny used his
plan of what external consultants needed to experience and negotiation skills to recover the
deliver, the transition was seamless. Not only did cash owed equating to a 90% reduction in ex-
they hit the ground running and make significant posure with further amounts being unlocked on
cost savings, Michael developed a a weekly basis. Danny’s determination to deliver
comprehensive UAT template and workflow to tangible positive results is to be commended.
provide a clear process for testers to follow and
record results. Working long hours to conduct the
necessary research and oversee design solutions,
Michael also supported the business to identify
the commercial values required for customs in an
incredibly complex area. The success of the project
is testament to Michael’s hard work and
commitment.