Page 43 - IPC Asia Pacific 2019-20 Business Review
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0 0 IPC Asia Pacific Business Review 2019-20 43 Employee relations support through StaffNet
Throughout the year StaffNet
continued to supply its much- valued support to franchise owners regarding employee relations This year more than ever there were several factors requiring this specialist support service including the termination of several expired state and national enterprise agreements the COVID-19 pandemic and and associated Job Keeper and wage subsidy support The team worked to ensure these changes were communicated effectively to ensure franchise owners were aware of their obligations Franchise owners have found this service to be invaluable when running their business and StaffNet
responded to over 2 2 200 queries compared with 1 594 the previous year