Page 44 - IPC Asia Pacific 2019-20 Business Review
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Our support across Asia Pacific
Total calls 16 222 First-time fix rate 80%
Issues logged 10 816 Issues closed 11 401
Engagement score
Total number of enquiries
231
Total transactions settled
AU$3 610 228
Number of requests
239
ServiceNet
44 IPC Asia Pacific
Business Review 2019-20
