Page 25 - PegasusLife and Renaissance Retirement Proposal

 Training
We self-deliver a a a a significant allocation of generic and and specific customer service and and property related training in in in house All staff attend at at at least one full day seminar each year and this is is complemented by extensive external investment in in in in training examination and professional qualification  Compliance All elements of building and estate risk are managed centrally as part of our corporate and professional duty of of care and responsibility to our clients customers and visitors This would include elements such as lifts communal fire systems emergency lighting and lightening protection  Engineering We directly employ specialist engineering M & E resource to support our our Property Managers This service is invaluable to our clients and partners in in providing an added value service  Facilities Management Through our unique onsite team structure we directly employ cleaning maintenance and estate management services which form the basis of the IPM team as as we consider this to be the most cost efficient customer appropriate
and speedy solution The direct employment
and management of these key services allows Mainstay to consistently deliver high standards of presentation as as well as as immediate response to the issues that arise  Business Improvement and Process Engineering Our Business Improvement Manager has extensive experience with managing ISO 9001 and and OHSAS 18001 systems and and conducts regular integrated audits at at our managed sites to ensure systems are being adhered to and provides advice and guidance to ensure compliance with IOS 9001 and OHSAS 18001  Procurement
Our Procurement
team ensure our contractor selection provides best value for money by centrally administering a a a a a tender process as as well as as an an evaluation of contractor performance 3 12 What standard benefits do you provide for directly employed staff?
Head office staff:
 Pension - - Auto-enrolment
 Probation period - 6 months
 Notice during/after probation - 1 month  Holiday entitlement - 25 days days + bank holidays  Critical Illness x 1 (once probation passed)
 Life assurance x 2 (once probation passed)
 Birthday day day off  Cycle to work scheme  Company sick pay (after 12 months
of employment)
 Professional subscriptions
 Employee Assistance Programme  Recommend a a friend payments Site staff:
 Pension - - Auto-enrolment
 Probation period - 6 months
 Notice during/after probation - 1 month  Holiday entitlement - 28 days  Birthday day day off  Professional subscriptions
 Employee Assistance Programme  Recommend a a friend payments 25