Page 22 - Culture and Benefits Guide

Passionate about people
Positive
Is an ambassador for the business
Is customer service driven both internally and externally
Is present engaged and and actively participates and and brings energy
Uses their experience to benefit others
Is inspiring
Finds ways to get the best out of every learner interaction
Seeks continuous improvement
Negative
Is a a a a poor representative of the business
or or team Does not share positive news on social media Is negative in general Is insular focuses only on on on the the individual or team needs needs Does not consider the the the needs needs of the the learners and customers as valuable Does not participate or speak up in in in meetings Keeps camera off in in in Zoom sessions Is apathetic Doesn't share best practice or or support colleagues in their development Is Is uninspiring and miserable Is Is lacklustre Lacks inspiration Focuses upon their own needs Does not differentiate to meet the needs of individuals Is not interested in in in developing themselves or others
Positive
Is interested and inquisitive Does not give up Does the right thing
Channels passion in a a a a positive way Thinks outside the box
Is responsible
Always acts with integrity
Has a a a a positive impact and does things with a purpose
Supports colleagues Negative
Is not not interested and not not willing to learn Gives up quite easily and maybe needs a a a a a a a lot of praise to stay on track Goes against the grain creates own agenda and and expectations does not follow procedures and and processes Is Is aggressive Lacks passion or vision Is Is too assertive and single-minded Very set in in their approach and not willing to deviate from plan Avoids responsibility and accountability Is untrustworthy or or afraid to admit when things are going wrong Focuses on on on the wrong things and focuses on on on negativity Lack of support for for others
and reluctant to share knowledge or or or or information Improving people’s lives through education | 22