Page 9 - IPM Brochure

Adding Value to Asset
Mainstay strongly believes in adding value to assets
in our charge. We have a robust and e cient Procurement Team, and comprehensive asset management approach for e cient M & E, Health, Safety and Compliance and Reserve Fund management. Mainstay were the rst to employ an Engineering Manager to oversee its asset strategies and is responsible for the delivery of integrated long-term maintenance planning, compliance and asset management and providing structured disaster recovery plans.
Rigorous Financial Management
Mainstay’s rigorous approach to nancial management is equally re ected in its uncompromising approach to site-speci c budget management and reporting, ensuring residents and clients receive true value in return. Mainstay’s robust central infrastructure, including dedicated IPM Head of Service Charge, is underpinned by accreditations to ARMA Q, ISO 9001 and RICS.
Health, Safety and Compliance
Mainstay make Health, Safety and Compliance an absolute priority to ensure the protection of all employees, clients, customers, residents, visitors whether at our o ces or developments.
For our developments, it is crucial we demonstrate
that the Landlord’s obligations are being met or that all reasonable steps have been taken to ensure safety on the development. This is a managing agent’s responsibility, in association with the Landord and RMC / RTM Directors.
We undertake re and general risk assessments on all managed properties and a regular programme of audits is completed by the Property Manager, our central Health and Safety Team and by our external OHSAS 18001 accreditation body.
9
Mainstay M & E, Health and Safety, and Compliance
Service Charge Accounts team