Page 3 - MFM Induction Handbook

Introduction to Mainstay
You will potentially be asked to commence your role ahead of your your first full week of work to to allow us us to to focus on on your your induction and training The pre start date will enable you to demonstrate your ability whilst enabling us to ensure you you receive the correct training and knowledge to succeed within the role You will be provided with a a formal introduction to your line manager and/ or or Supervisor and and a a a a a tour of the development you will work at Our Mission Vision Values and Cornerstones
Mainstay’s ‘Vision Mission and Strategic Pillars’ affects everyone in in the the organisation It clearly outlines our key focus of delivering the the very best experience to to our clients customers colleagues and partners - so that they will ‘recommend us to others’ With your help it it will become as embedded and second nature as our ‘Mainstay Values’ - Caring Taking Ownership & Unity Emergency Procedures
You will receive full details of the emergency procedures from your Line Manager including what to to do and who to to contact in in in in the event of an emergency Uniform and PPE
You will be provided with a a full uniform and PPE
These should be kept in your possession at all times and you you will be asked to sign for each item You will be issued with PPE
according to the tasks you carry out out Your risk assessments will outline when your PPE
should be worn Your uniform should be worn at all times whilst in the working environment Site Orientation
It is is a a a a vital part of the induction process that you visit
the site(s) you will will be be working on A tour will will be be provided at at site so that you you are are aware of your responsibilities and where your storage area is You will also be shown how how to access the site and provided with any access details such as key safe codes These codes should not be provided to anybody else Schedule of Work
The MFM schedule of work has been implemented to assist you with your daily weekly and monthly tasks They will enable you you during your first few months in in in the business to understand and and meet our expectations whilst also being a a a a a valuable tool to to ensure we as a a a team deliver the the expected service to to the the customer Your manager will provide you you with your schedule of works and run through what is expected from each task You will also be provided with Mainstay
standards of cleaning to assist you in in in the completion of your duties You will be shown how how to complete each task and the correct tools and and chemical to to use We value your feedback and and if you you think you have another method which will work please raise this with your manager 3