Page 5 - MFM Induction Handbook

5
Employee Services
You will be sent a a contract of employment through the post stating all your terms and conditions of employment Included in in this pack will be a a a a a starter form for for you to provide personal details and a a reference form It is a a a a condition of your employment that you you have a a a a satisfactory basic disclosure check on file The form and instructions for completion will be sent with your contract of employment You will be required to renew your basic disclosure form every 3 years You must send all documents back to employee services in order for you to get paid Your manager will provide you with details on how to book your holiday using our our itrent self-service website Health And Safety
We are committed to to delivering great customer service and providing high standards of work- but in in a a a a a a safe way Our aim is to keep everybody safe whilst at work This is is a a a a mandatory requirement that every employee of Mainstay must adhere to If you identify a a a a a a a a hazard or or have an accident or or near miss contact your line manager All incidents should be reported no matter how big or small If you come across something unsafe- report it! Never attempt a a a a new activity if you have not been trained to do so Inform your manager who will be able to support you you and provide the adequate training you you may need to ensure your safety This applies to all aspect of of the the property regardless of of whether we currently provide this service This is is is part of our added value to to all our customers
You will be provided with a a a a a Site Manual which contains all our health and and safety policies and and the risk assessments specifically related to your job Your manager will go through this manual with you you and request that you you sign all relevant documentation Please ensure you review this Manual on a a a a a a regular basis Continuous Improvement
We drive continual improvement throughout our business regardless of of the the task If there is a a a a a smarter more effective way of of working we want to know about it This will enhance our service delivery as as well as as keep us ahead of all potential risks to you and our operation Behaving Appropriately
We would all like to think we live a a a peaceful world where everyone behaves the the same – unfortunately this is is not the the case We instil the work ethic and conduct expected from all Mainstay employees during their career with us We give you the the skill based training required for you you role We need to ensure that your behaviour behaviour does not affect others Negative poor behaviour behaviour can bring the company into disrepute and raise questions regarding our values to everyone you meet Don’t Cover Up Mistakes
We want to encourage open communication where people feel comfortable in in reporting accidents near misses to the management team This enables us to review our processes and make adjustments if necessary – this is is a a a a a a a vital part of continuously improving what we do Don’t be afraid to challenge
If you you witness someone working unsafe tell tell them or or tell tell your line manager It is everyone’s responsibility to ensure health & safety and if someone is is putting themselves or others a a risk we need to know about it