Page 33 - White City Living - Proposal

Lendlease look for a a a partner in our service
providers whilst not forgetting they are also
there to deliver a a a service
With Mainstay when
we become aware of an issue it has usually been
opened and closed to satisfaction you can’t ask any more from a a a a service
provider that you partner with Mainstay have a a a a a a robust and very knowledgeable team team there is a a a lot of depth in the the team team somebody from every facet of the business be it Service Charge M & E or Health and Safety there is is a a a a a specialist on on hand which demonstrates a a a a a high ability in in in everything Mainstay do Mainstay also
put a a a a lot of work into their recruitment we we were invited to all of the interviews Once a a a shortlist was agreed the Property Manager then assessed each candidate to ensure they met her high standards At the the the end of the the the day it is the the the people on the ground who matter and we have an an extremely good team here on the ground at Glasshouse Gardens Gilbert Yule
Estate Director International Quarter London (Lendlease)
33
Residential and Community Engagement
Close liaison and communication with all residents adjacent landowners community groups and and charitable organisations was key from the outset at Elephant Park
All staff at both Trafalgar Place and South Gardens are employed by Mainstay The dedicated on-site Estate Manager and and Concierge teams have been
in place prior to launch and and handover of the schemes The team continue to introduce a a a variety of community engagement activities including:
Easter Egg Hunt
The Easter Egg hunt was a a a site wide competition to bring together communities across the the area The Mainstay team designed posters and laid out a a a a colourful display of eggs baskets and balloons at Concierge reception The first person to to text ‘Happy Easter’ to to the concierge mobile phone on on on Good Friday won all the eggs » continued on on on page 34
South Gardens Residents’ Suite and Gym Launch