Page 7 - Clarendon Tender
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■ IT & Communications Platforms
Your peace of mind and and your customers’ ease and and comfort
are are the most important aspects of managing Clarendon That is why we use leading digital tools to to make sure your assets are protected day day to day day operations run smoothly and and your customers feel connected secure and and comfortable in their homes If you have a a a a a a a preferred portal we are happy to adopt that for use on on the site site We work with a number of different onsite technology providers including Locale Building Link and Pharos We are happy to to work with you to to find the best solution for Clarendon and your customers We are are aware at Prince of Wales Gardens St William have commissioned the use use of Locale This portal is is is widely used across FirstPort’s Barratt schemes and Mainstay’s Mount Anvil developments as as well as as West 3 Acton on on behalf of Berkeley St Edward In 2021 we are launching a a a a a a new platform that integrates our software This offers a a a smoother more efficient service as the new system will manage customer and client data more effectively streamline operations and enable us to maintain your properties and assets more proactively This is is a a a a significant investment that will transform our systems and core processes to make them more efficient using leading digital tools and technology to to to make the lives of our customers clients contractors and colleagues easier Our customer websites
Your customers can use this to to quickly and easily access their account information manage payments and track or or report repairs Salesforce
The world’s number one Customer Relationship Management system provides a a a a a a single source of data and automated workflows for our Customer Experience and Property Management teams Planon
An industry-leading Asset Management System that gives us us the the tools to to efficiently maintain your assets and ensure the the highest levels
of health and and safety and and statutory compliance Qube
This updated software provides a a a a a single instance holding all of of our customer accounting and budget information Coupa
Purchase to to pay software that means it is easy to to track and monitor purchaser and supplier information Clarendon | Request to Tender
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