Page 15 - Pinegrove Townhomes Management Proposal

Management Proposal for Pinegrove Townhomes

Comprehensive Duties to be Performed

Tradd Management works at the direction of the Board of Directors. Our company will perform the
necessary duties to ensure your investment is protected at all times. Our management agreement will
outline these duties which will be agreed upon by the Board of Directors and Tradd Management. Duties
may include: portal development; maintenance and accessibility; communications and correspondences;
secure record maintenance; meeting attendance and preparation of documents; assistance with
professional consultants; assist the Board of Directors with developing and maintaining policy procedures
and permanent files; assist the Board of Directors with reviewing and maintaining community standards
and regulations; assist the property owners and the Board of Directors with complaints and compliance;
assist the Board of Directors with the development of rules & regulations; monitor card access and
security for the amenities; assist with the distribution and collection of homeowner's assessments;
provide necessary financial reporting as requested by the Board of Directors perform disbursement
procedures as required by the Board of Directors assist the Board of Directors with annual audits and tax
returns; prepare and maintain financial reports and produce monthly reports as required by the Board of
Directors assist the Board of Directors in the preparation of the annual budget and reserve funding; work
with homeowners and contractors to complete maintenance requests per the Board of Directors
direction; monitor the performance of contractors; assist with the procurement of goods as established
by the Board of Directors perform property inspections; establish emergency procedures.

Bidding Procedure

Upon direction by the Board of Directors, Tradd Management will procure contractor bids for all services
to be provided. A Scope of Services will be created by management, revised and approved by the Board
of Directors and submitted to all contractors with a cover letter for directions and deadlines for
submissions. Tradd Management will coordinate and supervise work from beginning to completion of all
contracts.

Standard Performance Metrics

Tradd Management tracks its performance for each property through predetermined processes. All
Association operations will be reviewed on a regular basis and maintained in the software system.
Performance metrics may include but are not limited to the following: communications and
correspondences, record keeping, meeting procedures, community standards and regulations, operating
policies and procedures, rules administration and development, financial management and reporting,
and common area services maintenance to include management and supervision.

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