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Director Service Management
RACI Matrix Example
Service
Level Problem Security Procurement
Manager Manager Manager Manager
Ac=vity 1 A/R C I I C
Ac=vity 2 A R C C C
Ac=vity 3 A/I R C C C
Ac=vity 4 I A R I
Ac=vity 5 I I A C I
Mapping Roles & Responsibili,es to Processes & Ac,vi,es
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