Page 14 - CitationYearbook
P. 14

LIFE IN


















              It’s safe to say this year has not gone quite as we

              planned. However, we’ve all made the most of it,
              so here’s a glimpse of what Citation Colleagues

              got up to in lockdown.







                     There were more

                         virtual team
                      meetings, quizzes

                           and games
                            than ever.




                                                                         Departments from across the
                                                                         group competed in a series
                                                                         of games including Say what
                                                                         you see,  Scavenger hunt &
                                                                         Name the song.
                                                                         And the winner was…
                                                                         Contact Centre Operations



             Service calls were up by 48% in ELT and 34% in HS advice at its height which really shows
             the demand that was on our service and the feedback shows how amazingly colleagues


              adapted to look after our clients.

                                                                         “Citation have always been
                                                                          available and especially during
                  “Citation have taken the                                Lockdown. A consistently good
                   headache away from HR matters                          service despite having to deal
                   and support us to ensure our                           with the demand during this

                   team are looked after.”                                difficult time - thank you!”
                   Redpack Packaging Machinery                            Tree Locate (Europe) Ltd
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