Page 7 - Voice policy H2 2020
P. 7

Essential & Intense





           What                                                                                            Benefits
                                                                       For who

        Hubbing is one of the Voice transit services in the international   Hubbing targets either fixed or mobile   •  All destinations worldwide are terminated with
        traditional voice market. It enables international carriers to use a transit   international operators, either   the best possible quality
        carrier to connect and terminate their voice traffic to international   wholesaler and retailer customers or   •   Clean service for the customers
        destinations.  It implies at least one hop before reaching the   MNOs, ISP or convergent operators.   •  A good quality satisfaction implies revenue
        destination.                                                                                  •  increase or limited churn for retailers
                                                                  Access to the service :             •  Cleansing of the fraudulent traffic will help
                                                                                                      to limit the impact of fraud on end users
                                                                  General case                        and on customers. Tests are made to
                                                                  An interconnection between Orange   confirm the fraudulent sources
         How                                                      and the customer is created to      •  Client satisfied with the customer service
                                                                  support the Hubbing service. This   •  at any time
       When a call is generated abroad, and towards another country, it goes on the   interconnection can be implemented   •  Problems such as interruption of the
       international wholesale market. Orange IC Hubbing offers helps customers to                    service, degradation of the quality of
       properly terminate this type of traffic as well.           using either IP or IPX. It can also be
                                                                  used to route other voice/data      service for example can be solved quickly
       2 levels of services are offered, post revamp redesign in July 2020:    solutions.             •  No broken calls is one major of the
       The Essential offer seeks the best price for reliable quality                                  qualities a customer is looking for
       The Intense offer seeks the best QoS and care with proactive fraud management   Based in France
       HD Voice, Clear Crystal quality offer, is available for our Intense customers.   The service is also addressed to all
       They can extend HD quality to international fixed and mobile calls for their client,   international facility-based carriers in
       at no extra cost per minute.
       A good service management support ( GSM – Global Service Manager) to clarify   France (Hubbing France Access) or
       and enhance the level of  the existing Voice Hubbing services   abroad (Hubbing) that are directly
                                                                  interconnected to Orange’s
                                                                  International Transit Centers.
                                                                                                      Protect your retail customers against fraud with our
                                                                                                      Anti-fraud solution on Hubbing Intense




           Interne Orange
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