Page 104 - QAP Manual 2020
P. 104
Q2 Answer
When the survey concludes, remind Jim that he can talk with
his case manager/care coordinator about getting the ramp
fixed
Surveyors should follow the state’s unmet need protocol, and
at minimum remind the person that the case manager/service
coordinator is a good point of contact to discuss needs.
Follow-up should always occur after the survey is complete.
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