Page 49 - Account Security Lockdown
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Be careful not to immediately start to request password resets and start trying to
move accounts off of your email account that was compromised. The reason for
this is because if the "hacker" is monitoring the activity, they may take further
steps to secure the account from YOU getting it back in your possession. They
may also become aware of important accounts that were linked to your account
because of the notifications you sent.
If you can't get to a computer in time, you are going to need to contact certain
accounts by phone that you feel might be at risk. This can involve banks, PayPal,
credit cards, and other monthly payment services too. Explain the situation to
them and that you need to change your password and credentials, as well as your
log-in email - because your email account that is linked to the account is
compromised. They will almost always help you out with securing the account
you're calling about (not the e-mail account, just the account you're calling
about).
When you are finally on a secure computer and Internet connection again, you
need to begin the process of trying to recover your account (if it has been broken
into).
** Even if it hasn't been accessed, you should still take the time to go through
and change your password, your security question, and any other details that you
believe may have been revealed or at risk.
If your account has been accessed, you will want to start out by trying to request
the password to the emergency / backup email that you created. That's why
having the emergency account is so important. Furthermore, if you took the time
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