Page 50 - Account Security Lockdown

to make sure the log-in details / credentials differ for the second account from
your main account - the chances of the backup account being compromised are

greatly decreased.

In order to request the password reset to your emergency account, you might
have to answer a few personal questions about your account. If the intruder

hasn't already figured out a way to change this information, you still have a high

chance of recovering your account successfully. This is where you may be asked
to enter details such as an account security question, birth date, maiden name,

estimated date for when you created your email account, mobile phone number,

backup email account address, and more. You may even be asked to confirm the

reset via mobile phone.

If your security question has been changed, along with other details, they may

not have gotten to the secondary email address and changed it yet. They may

also have not changed the mobile phone connected to the account. So those 2
things are your next goal. Sometimes, if you can't get the questions correct, you

can skip over them and are asked to input specific details like the mobile number

or the exact recovery account address.

What you need to do is follow all of the steps that the account provider gives you

towards getting your account back in your hands again. These may differ from

website to website, but generally, the information that's been provided and

covered in this course is what most of these websites and account providers use
for account security and recovery.

Again, be sure to remain calm throughout the process, as becoming agitated or
flustered can dilute the focus on your goal of securing your account.

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