Page 24 - MIND YOUR ASSET

ANTHONY KAIRUZ

Then work backwards to figure out the best steps to achieve that outcome, commonly called
reverse engineering. When doing this, compare this to your current processes, try to look for the
most efficient steps and eliminate any unnecessary ones.

It’s very important to write down the system on a sheet of paper. "Step 1, do this" and "Step 2, do
that." The key is to make it easy and fool proof so that any of your employees can follow it.

3. Test and redesign your system

When doing this, look at the most challenging and/or time-consuming parts of the system and
then brainstorm ways to improve it. If you create a process that allows a task to be completed in
10 minutes instead of 20 minutes, and that task is done twice a day 5 times a week by two
employees, this improvement will save your company 13.33 hours per month.

Also look for routine tasks that can be automated, e.g. ordering and payment processing.

4. Test-run with the team

Once you have redesigned your first business system, choose an employee to demonstrate step by
step how the work is to be done. If it is work on a computer, create a screen recording so others
can watch to learn. The best way to train employees is by having them perform and complete a
real-life order or project. You can observe performance and give constructive feedback. Encourage
your employees to try and improve existing processes and systems on an ongoing basis. Checklists
and flow-charts should be readily available to allow them new ways of doing things.

Your revenues and profits should increase when more of your business processes become
systemized and your systems improve.

SYSTEMS = SUCCESS

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